Privacy notice

Who is responsible

Ensidia Consulting BV, with registered office at Schoonaardestraat 121, 3078 Kortenberg, Belgium, company number BE0534.887.001, is responsible for the processing of personal data through this website. You can reach us at info@ensidia.be.

What data we use

When you email us, we keep your name, contact details and the content of your message. We ask for nothing more through this website.

Our hosting provider, Cloudflare, Inc. (Cloudflare Pages), may keep technical data about your visit, such as your IP address and the time of the visit, to run and secure the site.

Purpose and legal basis

We use your data to answer your question and to prepare a possible quote, as a pre-contractual step at your request (Art. 6(1)(b) GDPR). For an assignment and invoicing we rely on the contract and our legal obligations (Art. 6(1)(b) and (c) GDPR). We use technical data about your visit based on our legitimate interest in running the site securely (Art. 6(1)(f) GDPR). You are not obliged to give us data, but without contact details we cannot reply. We do not take decisions about you based solely on automated processing. For assignments, the terms of the quote apply and, where we process data for you, the data processing annex.

Cookies

This website does not use analytics, tracking or advertising cookies. Our hosting partner Cloudflare may set a strictly necessary security cookie to prevent abuse; no consent is needed for that. The fonts of this site are served from our own server; your visit is not sent to Google for them. If we later use analytics or other cookies, we will update this notice and ask for your consent where needed.

Who we share data with

Only with suppliers we need in order to work and who process data only on our behalf: Cloudflare (website hosting and security), Microsoft (email and document storage in Microsoft 365), Anthropic (AI model Claude, to summarise messages and prepare replies) and Sliplane (hosting of our workflow platform n8n). Cloudflare, Microsoft and Anthropic are US companies. Where data goes to the United States, this is based on the EU-US Data Privacy Framework or the standard contractual clauses of the European Commission. You can request a copy of these safeguards at info@ensidia.be. We do not sell your data.

Use of AI

Ensidia works with AI. We prepare analyses, texts and replies with AI models, including Claude by Anthropic. A person checks and sends everything you receive from us.

How long we keep it

Messages from people with whom no assignment follows are kept for at most 2 years after the last contact. Data we are legally required to keep, such as invoices, is kept for as long as the law requires.

Your rights

You may access your data, have it corrected or erased, restrict the processing or object to it, and request your data in a usable format. You can always object to processing based on our legitimate interest. Email us at info@ensidia.be for this. You can also lodge a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, www.dataprotectionauthority.be.